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Tuesday 29 November 2011

23:Food shopping

Food shopping is sooooo exasperating, especially having just returned from the UK where Tescos and Sainsburys can handle supply chain management properly.
I usually go shopping armed with a list. I don't know why because many of the items on the list are just not in the shop. This is not the same problem from the old days of food shortages (дефициты). This is simply bad management. Never mind the concept, adopted by car manufacturers and others, of "just-in-time" deliveries. Here we have "just-too-late"! People need training, and systems put in place, to re-order goods before they become out of stock and not afterwards.
If you see something you want, buy several of them just in case they're in the delivery pipeline the next time you want some.
There are occasionally discounts on certain products but the "Western" system of BOGOFs (Buy One Get One Free) is rarely seen.
When you buy stuff from the chiller cabinet you need a degree in maths. The price per kilo is usually shown on the front of the cabinet but only the weight is shown on the product. There is (usually) a barcode but there is also a handwritten code of some sort and it is this which the check-out girl keys in at the till. Why do they not put a price on the product? It is one of life's great mysteries.
Today many of the aisles were blocked by pallets full of newly (I hope) delivered goods. It was nigh on impossible to get a trolley past these pallets and certainly not two-way traffic. You get the idea that we, the customer, are there for their benefit and not the other way around as it should be. In the West we have a slogan "The customer is always right". Here the customer is an inconvenience that is sometimes tolerated.
Rant over. Have a nice day!


   

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